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Position Details

Reference Number 11763
Position Title Family Support Worker - Youth At Risk Alliance
Employment Type Permanent Part Time
Department Youth at Risk Alliance
Location Gold Coast Hub K-ESS
Classification Social, Community, Home Care & Disability Services Industry Award 2010 - SCS Level 5
Hours per Fortnight 72
Position Summary

Family Support Worker - Youth At Risk Alliance


Wesley Mission Queensland (WMQ) is a large and dynamic organisation with more than 65 locations throughout South East Queensland supporting 100,000 Queenslanders every year. As a not-for-profit organisation with over 100 years' experience in delivering aged care, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see


Family Support Worker, Youth At Risk Alliance

Permanent Part-time - 72 hours per fortnight

Social, Community, Home Care & Disability Services Industry Award - Level 5


Key Responsibilities Include:

1.     Align one's workplace behaviour in accordance with the WMQ Model of Care, the Wesley Charter and Wesley Mission Queensland's Vision, Mission and Values.

2.     Supervise, support and assist the target group to achieve their case management goals.

3.     Provide intensive in-home support, mentoring and role-modelling to families where there may be parenting difficulties and that are case managed by the Panels.

4.     Cooperate, liaise and negotiate with key stakeholders in conjunction with, and on behalf of, the client.

5.     Where appropriate, transport clients to and from appropriate activities and appointments within, and outside of, business hours.

6.     In conjunction with the Panel Coordinators, facilitate and support group-based or experiential programs. 

7.     Keep appropriate, accurate and professional case management notes that can be submitted as admissible documents.

8.     Implement assessment procedures and protocols in line with Program requirements.

9.     Provide reports on clients to other team members, Panel Coordinators and Panels when required.

10.   As appropriate ensure the safety of the client, and others


Applications must address the 'Qualifications, Knowledge and Requirement' for this role (contained within the attached position description) and are to be submitted online at by 4pm of the closing date. 


For more information, please contact Bonita Tyler PH: 0427 894 462 or Email:


Wesley Mission Queensland's Vision is a compassionate, just and inclusive society for all.  WMQ values diversity and employee wellbeing, and fosters an environment that acknowledges the different perspectives and capabilities of our workers. We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity.  We are a preferred employer for older workers.  Successful applicants are expected to abide by the WMQ Code of Conduct.  Relevant criminal record checks will be undertaken on recommended applicant.  To view our Privacy Policy, please click here.  Salary Packaging is available to permanent Staff to potentially enhance remuneration.

Essential Requirements Essential: Must have a current Drivers licence and willingness to drive in the course of work.
Essential: Bachelor level qualifications in Social Work, Human Services of related field
Essential: Working with Children Check - Blue Card QLD
Essential: Experience in working with children, young people and families who have multiple complex needs
Contact Person Bonita TYLER
Contact Number (04) 2789 4462
Contact Email
Alternate Contact Person Michelle Hillary
Alternate Contact Number (04) 1902 2886
Closing Date 21/01/2020
Position Description
Family Support Worker - YARA - December 2019.pdf Open
Application Guide View Guide
Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.