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Position Details
Reference Number 11553
Position Title Care Concierge - Home Care
Employment Type Permanent Full Time
Department Therapy CS
Location Chermside
Classification WMQ Allied Health & Community Services Stream Enterprise Agreement 2018 - QSU Community Services Level 5
Hours per Fortnight 76
Position Summary

Care Concierge - Home Care

Wesley Mission Queensland (WMQ) is a large and dynamic organisation with more than 65 locations throughout South East Queensland supporting 100,000 Queenslanders every year. As a not-for-profit organisation with over 100 years' experience in delivering aged care, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see &

Wesley Mission Queensland is seeking an experienced and dynamic person who is self-motivated and keen to join a growing team. You will be dedicated to providing excellence in all aspects of navigation support for existing and new WMQ customers and internal WMQ stakeholders. The role will suit someone who loves face-to-face communication and who is experienced in all aspects of assessment and care planning. You will be skilled in supporting customers and their families and friends to understand and navigate the community care system and diverse funding streams to assist them to access quality, tailored Home Care in Brisbane North.  

Applications must address the 'Qualifications, Knowledge and Requirement' for this role (contained within the attached position description) and are to be submitted online at by 4pm of the closing date. 

For more information, please contact Sue King


Why work with Wesley Mission Queensland:

Working alongside people who love what they do

Above Award pay

Salary Packaging

Income Protection

Product Discounts

Travel Discounts

Access to discounted holiday units

Employee Assistance Program


Wesley Mission Queensland's Vision is a compassionate, just and inclusive society for all.  We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity.  We are a preferred employer for older workers.  Successful applicants are expected to abide by the WMQ Code of Conduct.  Relevant criminal record checks will be undertaken on recommended applicant.  To view our Privacy Policy, please click here.  Salary Packaging is available to permanent Staff to enhance remuneration.


Essential Requirements Essential: Must have a current Drivers licence and willingness to drive in the course of work.
Essential: Comprehensive knowledge and experience regarding in home care support for people aged over 65 years, including Home Care Packages.
Desirable: Tertiary qualification in Human Services or other health related areas.
Essential: Excellent verbal, written and digital communication skills.
Essential: Advanced computer literacy.
Essential: Must demonstrate excellent time management and organisational skills and prioritise tasks appropriately.
Essential: Ability to build rapport with people from all cultures and backgrounds with a focus on delivery of a positive customer experience.
Contact Person Susan KING
Contact Number (18) 0044 8448
Contact Email
Closing Date 10/09/2019
Position Description
Care Concierge Home Care - August 2019.pdf Open
Application Guide View Guide
Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.