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Position Details

Reference Number 12254
Position Title Program Support Worker
Employment Type Fixed Term Part Time
Department Mental Health Support
Location Paradise Kids
Classification SCS Social Community, Home Care and Disability - SCS Level 3
Hours per Fortnight 45
Position Summary

Program Support Worker - Marcus Mission


Wesley Mission Queensland (WMQ) is an innovative and responsive not-for-profit community service provider, with more than 70 locations throughout South East Queensland. We support more than 100,000 Queenslanders every year with aged care, disability and mental health services, youth and family programs, palliative care and emergency relief. With over 100 years’ experience in caring for our community, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see &

Marcus Mission is a program that specifically addresses the over representation of men dying by suicide, by providing men's workshops in the local community.

Position Title: Program Support Worker, Fixed-Term Permanent Part-Time
Award / EA: Social Community Home Care and Disability Services Industry Award 2010 Classification: Level 3
Reports to: Program Coordinator – Suicide Prevention

Key Responsibilities Include:

1.     Align one’s workplace behaviour in accordance with the WMQ Model of Care, the Wesley Charter and Wesley Mission Queensland’s Vision, Mission and Values. Align personal leadership behaviour and ethical standards with the WMQ Model of Care, the Wesley Charter and Wesley Mission Queensland’s Vision, Mission and Values.

2.     Liaise with a range of stakeholders including men seeking support, volunteer mentors, service providers and community members.

3.     Provide supervision and support to Volunteer Area Coordinators and Mentors.

4.     Co-facilitate resilience building workshops for men

5.     Communicate effectively with stakeholders via emails, phone calls and face to face engagement and provide information about the Marcus Mission Program

6.     Conduct phone screening interviews with men seeking support and men looking to become volunteer mentors.

7.     Maintain accurate records regarding group work programs, client contact, volunteer details and enquiries utilising excel spreadsheets and the WMQ IRIS information system.

8.     Support program operations and communications using programs such as Eventbrite, Microsoft Office and Social Media

9.     Where required carry out tasks as reasonably directed by the Program Coordinator.

10.   Participate in activities that further individual professional development and learning.

Why work with Wesley Mission Queensland

  • Working alongside people who love what they do
  • Salary Packaging
  • Product Discounts
  • Travel Discounts
  • Access to discounted holiday units
  • Employee Assistance Program

Wesley Mission Queensland's Vision is: ‘a compassionate, just and inclusive society for all’. We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity and are a preferred employer for older workers. Wesley Mission Queensland has been recognised as a GOLD Mental Health First Aid Skilled Workplace by Mental Health First Aid Australia for our strong commitment to embedding the Mental Health First Aid program into our organisation. Successful applicants are expected to abide by the WMQ Code of Conduct.  Relevant criminal record checks will be undertaken on recommended applicant.  To view our Privacy Policy, please click here.  Salary Packaging is available to Staff to potentially enhance remuneration.

Essential Requirements Essential: Must have a current Drivers licence and willingness to drive in the course of work.
Essential: Minimum Certificate IV in Mental Health or Peer Worker or a related area.
Contact Person Glen Wallwork
Contact Number (04) 1975 0607
Contact Email
Alternate Contact Person Pauline Coffey
Alternate Contact Number (04) 4877 2502
Closing Date 22/01/2021
Position Description
Marcus Mission - Program Support Worker - December 2020.pdf Open
Application Guide View Guide
Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.