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Position Details

Reference Number 12191
Position Title Carer Support Facilitator (CSCS)
Employment Type Fixed Term Part Time
Department Way Back Support Service
Location Robina
Classification SCS Social Community, Home Care and Disability - SCS Level 3
Hours per Fortnight 45
Position Summary

Carer Support Facilitator


Wesley Mission Queensland (WMQ) is an innovative and responsive not-for-profit community service provider, with more than 70 locations throughout South East Queensland. We support more than 100,000 Queenslanders every year with aged care, disability and mental health services, youth and family programs, palliative care and emergency relief. With over 100 years' experience in caring for our community, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see &


Award / EA: Social, Community, Home Care and Disability Services Award 2010
Classification: Level 3
Reports to: Suicide Prevention Services Manager.


Key Responsibilities Include:

  1. Align one's workplace behaviour in accordance with the WMQ Model of Care, the Wesley Charter and Wesley Mission Queensland's Vision, Mission and Values.
  2. Promote the Carer Service and develop linkages with service providers to receive connections with carers and provide proactive follow up .
  3. Be actively available to connect with Carers utilising peer skills, sector knowledge and a warm open approach to connection with carers in crisis, and then during the Carer journey.
  4. Select and curate the best information tools and practical resources to support and equip Carers with skills and information to build their personal and community capacity to build networks of care and connection.
  5. Facilitate structured educational workshops of content identified and valued by Carers of the Gold Coast community.
  6. Design and facilitate the delivery of moderated peer-led support groups.
  7. Provide support, coaching and information to Carers to achieve service navigation and advocacy to have specific needs met as a Carer of a Person Experiencing a Suicidal Crisis.
  8. Apply community development project management skills to explore and deliver an increase in Carer inclusive places and spaces on the Gold Coast.
  9. Document implementation of the model to assist with the monitoring and evaluation of the pilot program.


How To Apply

Applications are to be submitted online at or simply hit the apply now button at the top of the page by 4pm of the closing date. 


Why work with Wesley Mission Queensland

Working alongside people who love what they do
Salary Packaging
Product Discounts
Travel Discounts
Access to discounted holiday units

Wesley Mission Queensland's Vision is: 'a compassionate, just and inclusive society for all'. We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity and are a preferred employer for older workers. Wesley Mission Queensland has been recognised as a GOLD Mental Health First Aid Skilled Workplace by Mental Health First Aid Australia for our strong commitment to embedding the Mental Health First Aid program into our organisation. Successful applicants are expected to abide by the WMQ Code of Conduct.  Relevant criminal record checks will be undertaken on recommended applicant.  To view our Privacy Policy, please click here.  Salary Packaging is available to permanent Staff to enhance remuneration.

Essential Requirements Essential: Must have a current Drivers licence and willingness to drive in the course of work.
Contact Person Pauline Coffey
Contact Number (04) 4877 250_
Contact Email
Closing Date 04/12/2020
Position Description
Carer Support Faciliator - October2020 .pdf Open
Application Guide View Guide
Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.