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Position Details

Reference Number 11714
Position Title Allied Health Assistant
Employment Type Casual
Department Hummingbird House
Location Chermside, Hummingbird House K-ESS
Classification Blue Care / WMQ Care & Support Employees Enterprise Agreement 2013 - CSE Care Employee Level 3
Hours per Fortnight 0
Position Summary

Allied Health Assistant - Hummingbird House


Wesley Mission Queensland (WMQ) is a large and dynamic organisation with more than 65 locations throughout South East Queensland supporting 100,000 Queenslanders every year. As a not-for-profit organisation with over 100 years' experience in delivering aged care, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see


Hummingbird House, Queensland's only children's hospice, operates as a medically supported 'home away from home' for children affected by a life limiting condition, and their families. The stand-alone purpose built facility offers 8 guest in care suites, 5 family accommodation units, and a unique after-death suite.

Underpinned by the notion of creating a 'warm embrace' for children and their families, the multidisciplinary team provides 24/7hr scheduled and emergency specialist care short break stays; pain and symptom management; care at the end of life; and support programs for the whole family. With strong connections locally, nationally and internationally with specialist paediatric palliative care services, Hummingbird House is an integrated community based service delivering flexible child and family centred care.  To find out more visit


As an Allied Health Assistant, you will be responsible for assisting with delivery of hydrotherapy and physiotherapy services for children with life-limiting conditions. You may also be required to assist with delivery of broader allied health services to clients of Wesley Mission Queensland (Chermside). This is a casual position.


Key Responsibilities Include:

  • Customer Service Delivery
    • Provide support services to guests presenting with a wide range of palliative care needs, in collaboration with Allied Health Clinicians.
    • Assisting in the preparation for hydrotherapy programs and supervision of participants under the direction of the Allied Health Clinician
    • Deliver individual and group services that complement intervention provided by Allied Health Clinicians.
    • Assist Allied Health Clinicians in sourcing and supplying guest focused interventions as required.
    • Maintain currency of knowledge of hydrotherapy medical emergency and pool rescue procedures, including completion of Hydrotherapy Rescue training and/or basic first aid. (Dependent upon work location).
  • Guest Centric Care
    • Provide instruction, supervision and education to guests, family members and carers as required under the direction of an Allied Health Clinician.
    • Identify opportunities to provide other Family Support services which may be of benefit to the guest and their family.
    • Ensure that positive and professional relationships and rapport are developed and maintained with guests and their families.
  • Administrative and Equipment Maintenance Responsibility
    • Facilitate accurate and timely receipting and data entry into relevant systems.
    • Assist maintaining the Hydrotherapy pool at HH as a clean and hygienic environment and oversee preventative maintenance of therapy related equipment.
    • Monitor stock levels of clinical consumables and coordinate ordering of clinical consumables for the hub.
  • Teamwork
    • Contribute actively to a MDT environment to achieve the best possible outcome for guests.
    • Adopt and utilise a dynamic, mobile approach to guest service delivery.
    • Support team members, ensuring workload is distributed equally.
    • Accept direction from Allied Health clinicians and additional responsibility as required to enhance service delivery for guests and their families.
  • Governance
    • Participation in Continuous Quality Improvement and Accreditation activities.
    • Comply with all Workplace Health and Safety and infection control requirements.


Applications must address the 'Qualifications, Knowledge and Requirement' for this role (contained within the attached position description) and are to be submitted online at by 4pm of the closing date. 


For more information, please contact Edward Ralph (physiotherapist) by emailing


Wesley Mission Queensland's Vision is a compassionate, just and inclusive society for all.  WMQ values diversity and employee wellbeing, and fosters an environment that acknowledges the different perspectives and capabilities of our workers. We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity.  We are a preferred employer for older workers.  Successful applicants are expected to abide by the WMQ Code of Conduct.  Relevant criminal record checks will be undertaken on recommended applicant.  To view our Privacy Policy, please click here.  Salary Packaging is available to permanent Staff to potentially enhance remuneration.

Essential Requirements Essential: Must have a current Drivers licence and willingness to drive in the course of work.
Essential: Current First Aid Certificate and Basic Life Support qualifications, or willingness to obtain prior to employment
Contact Person Edward RALPH
Contact Number
Contact Email
Closing Date 03/12/2019
Position Description
HH Allied Health Assistant.pdf Open
Application Guide View Guide
Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.