Administrative Assistant – Respite and Social Inclusion

Hyland House Petrie

Wesley Mission Queensland (WMQ) is a large and dynamic organisation with more than 65 locations throughout South East Queensland supporting 100,000 Queenslanders every year. As a not-for-profit organisation with over 100 years' experience in delivering aged care, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see www.wmq.org.au.

Hyland House is a day respite centre for seniors and people living with a disability in the Pine Rivers region. We embrace the internationally-recognised The Eden Alternative™ philosophy of care. This innovative way of thinking about aged care works to promote loving companionship, empowerment and spontaneity and encourages environments that include animals, children and plants.

We are looking for a new Administration Assistant to join our dedicated team. You will provide efficient administrative support to Respite and Social Inclusion and exceptional customer service to our customers. Work with the team to facilitate a reliable, communicative and productive office environment.

This is a Permanent Full Time role Monday to Friday, start and finish times negotiable. You will be the face of our facility, greeting clients as they enter and providing tours of the facility to prospective customers. You must be adaptable to changing environments, flexible and passionate about providing the highest level of customer service. 

Key Responsibilities Include:

1.     Willingness to work within Philosophy, Policies and Procedures of WMQ and the Uniting Church of Australia and follow the Eden Principles.

2.     Relevant probity checks required by legislation and WMQ policy.

3.     Demonstrated experience working in a similar role

4.     Demonstrated competence in the Microsoft Office suite of applications (particularly Word, Excel and Outlook).

5.     Demonstrated previous experience in delivering high quality written documents, reports and correspondence.

6.     Demonstrated high level interpersonal, verbal and written communication skills with a courteous phone manner and commitment to delivering high level customer service.

7.     Strong organisational abilities, including effective time management and the ability to work autonomously and prioritise tasks.

8.     Demonstrated competence in using software programs, with the ability to transfer skills to new management systems.

9.     Demonstrated commitment to ongoing quality assurance and continuous quality improvement.

10.  Current Driver's Licence and willingness to drive in the course of work including for transport needs and to travel to other WMQ sites in the course of work.

Applications must address the 'Qualifications, Knowledge and Requirement' for this role (contained within the attached position description) and are to be submitted online at www.wmq.org.au by 4pm of the closing date. 

For more information, please contact Kelly Olsen kolsen@wmq.org.au 

Wesley Mission Queensland's Vision is a compassionate, just and inclusive society for all.  WMQ values diversity and employee wellbeing, and fosters an environment that acknowledges the different perspectives and capabilities of our workers. We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity.  We are a preferred employer for older workers.  Successful applicants are expected to abide by the WMQ Code of Conduct.  Relevant criminal record checks will be undertaken on recommended applicant.  To view our Privacy Policy, please click here.  Salary Packaging is available to permanent Staff to potentially enhance remuneration.