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Position Details

Reference Number 12257
Position Title Resource & Workforce Planning Coordinator - CC&I
Employment Type Permanent Full Time
Department CC & I Administration
Location Brisbane North CCP K-ESS
Classification Wesley Mission Queensland Administration Employees Enterprise Agreement 2018 - ASU Admin Officer Level 4
Hours per Fortnight 76
Position Summary

Resource & Workforce Planning Coordinator


Your new company

At Wesley Mission Queensland we believe we are our best when our workforce is as diverse, talented and as passionate as the communities in which we live and operate in. We have over 100 years of experience in delivering Allied Health, Disability and Aged Care Services, we put the client at the heart of everything we do. To learn more about our organisation, please see    

Your New Role

We are passionate about providing exceptional client centred care and support. As our Resource & Workforce Planning Coordinator you will provide efficient communication, planning and modification of client and staff schedules across In-Home Aged Care and Disability services.

This is a Permanent Full-time role located at Chermside, North Brisbane. Our service operates across 7 days with flexibility required to work a variety of shifts to ensure service delivery.

Key Duties Include

·         Communicate with staff regarding shift changes, rostering and client service needs.

·         Manage leave coverage with staff and Agency providers to ensure client services are met.

·         Responsible for efficiently communicating, planning, coordinating and modifying all schedules in accordance with sound rostering principles and Enterprise Agreements.

·         Escalating staffing deficiencies to the Senior Coordinator & Recruitment Coordinator. 

·         Data entry as required into ComCare, CRM and other systems as required.


·         Salary sacrificing – Increase your take home pay!

·         Product Discounts

·         Travel Discounts

·         Access to discounted holiday units

·         Employee Assistance Program

·         Flexible working hours

·         Working alongside people who love what they do

How to Apply

Applications must address the “Qualifications Knowledge and Requirements” for this role (contained in the attached position description) and are to be submitted online at by 4pm of the closing date. For more information please contact Kelly Olsen on (07) 3621 4532 or

Wesley Mission Queensland's Vision is: 'a compassionate, just and inclusive society for all'. We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity and are a preferred employer for older workers. Wesley Mission Queensland has been recognised as a GOLD Mental Health First Aid Skilled Workplace by Mental Health First Aid Australia for our strong commitment to embedding the Mental Health First Aid program into our organisation. Successful applicants are expected to abide by the WMQ Code of Conduct.  Relevant criminal record checks will be undertaken on recommended applicant.  To view our Privacy Policy, please click here.  Salary Packaging is available to Staff to potentially enhance remuneration.

Essential Requirements Essential: Must have a current Drivers licence and willingness to drive in the course of work.
Essential: Full Working Rights in Australia
Contact Person Kelly OLSEN
Contact Number (07) 3621 4532
Contact Email
Closing Date 26/01/2021
Position Description
Resource & Workforce Planning Coordinator.pdf Open
Application Guide View Guide
Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.