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Position Details
Reference Number 11448
Position Title Engagement Officer (Home Support NDIS)
Employment Type Permanent Full Time
Department MHRCS Administration
Location Brisbane
Classification Social, Community, Home Care & Disability Services Industry Award 2010 - SCS Level 4
Hours per Fortnight 76
Position Summary

Engagement Officer 

 

Wesley Mission Queensland (WMQ) is a large and dynamic organisation with more than 65 locations throughout South East Queensland supporting 100,000 Queenslanders every year. As a not-for-profit organisation with over 100 years’ experience in delivering aged care, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see www.wmq.org.au & https://www.youtube.com/user/wmbmedia

 

The Home Support NDIS Service sits within the Community Care and Inclusion Directorate of Wesley Mission Queensland. This is a new service being established in the Directorate with the initial concentration on transferring clients, who are eligible for services under NDIS, from other community based support services into the Home Support NDIS service. Home Support NDIS will also attract and transition participants from external referral sources. Home Support NDIS will be responsible for delivering support to NDIS participants living outside of residential care, with a particular focus on those with high and complex care needs.

 

Key Responsibilities Include:

  1. Align one’s workplace behaviour in accordance with the WMQ Model of Care, the Wesley Charter and Wesley Mission Queensland’s Vision, Mission and Values.
  2. Promote Wesley Mission Queensland’s services and facilities to prospective clients, community agencies and the wider community.
  3. Determine prospective client’s eligibility to receive supports from the Home Support NDIS service and prioritise referrals.
  4. Conduct assessments to verify the individuals support needs and to confirm the services being requested.  This includes assessments for those with high and complex care needs. 
  5. Sensitively gather information from individuals, their families and networks to ensure that all disability and medical requirements are considered and risks identified.
  6. Plan and establish holistic supports in collaboration with the individual and their networks to ensure supports are appropriate and assist the individual to pursue the goals identified in their NDIA plan.  
  7. Prepare quotes and service agreements.
  8. Assist people with a disability to access the NDIS (navigation of the application process, completing of documentation, gathering diagnostic and functional evidence and identification of goals).
  9. Maintain accurate electronic records that comply with data collection standards.
  10. Undertake other duties consistent with the position where required and/or requested by management.

 

Applications must address the 'Qualifications, Knowledge and Requirement' for this role (contained within the attached position description) and are to be submitted online at www.wmq.org.au by 5pm of the closing date.

 

For more information, please contact Samantha Hart - Manager Home Support NDIS - 0428 920 479

 

Why you want to work with Wesley Mission Queensland 

Working alongside people who love what they do

Salary Packaging

Product Discounts

Travel Discounts

Access to discounted holiday units

Employee Assistance Program

 

Wesley Mission Queensland's Vision is a compassionate, just and inclusive society for all.  We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity.  We are a preferred employer for older workers.  Successful applicants are expected to abide by the WMQ Code of Conduct.  Relevant criminal record checks will be undertaken on recommended applicant.  To view our Privacy Policy, please click here.  Salary Packaging is available to permanent Staff to enhance remuneration.

Essential Requirements Essential: Must have a current Drivers licence and willingness to drive in the course of work.
Desirable: Tertiary qualifications in a related field and/or relevant experience.
Contact Person Samantha HART
Contact Number
Contact Email SamHart@wmq.org.au
Closing Date 05/06/2019
Position Description
Engagement Officer - Home Support NDIS - May 2019.pdf Open
Application Guide View Guide
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Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.