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Position Details

Reference Number 11742
Position Title Administration Officer
Employment Type Permanent Full Time, Permanent Part Time
Department Bethesda Caring Centre Aged Care Community
Location Bethesda K-ESS
Classification WMQ Administration Employees Enterprise Agreement 2018 - ASU Admin Officer Level 3
Hours per Fortnight 76
Position Summary

Administration Officer


Wesley Mission Queensland (WMQ) is a large and dynamic organisation with more than 65 locations throughout South East Queensland supporting 100,000 Queenslanders every year. As a not-for-profit organisation with over 100 years' experience in delivering aged care, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see


Bethesda Caring Centre are looking for 2 part time or 1 full time Administration Officers. 


Key Responsibilities Include:

  1. Align one's workplace behaviour in accordance with the WMQ Charter, Values and Mission of the organisation.
  2. Demonstrate superior customer service skills in a busy care environment
  3. Undertake invoicing and reconciling accounts, purchasing and all non-medical stores.
  4. Management of roster changes, including use of Kronos data base.
  5. Identify and/or check requests for facility maintenance and submit through the T1 system.
  6. Participate in facility recruitment and orientation.
  7. Coordinate and oversight local building works, including liaising with maintenance and contract services.
  8. Participate in quality processes to meet legislative and regulatory compliance.
  9. Under delegation and as appropriate ensure effective complaints handling for residents and other significant persons regarding laundry, pharmacy, food, furnishings, maintenance, and other non‑clinical matters.
  10. Detailed understanding of staffing and workflows within an aged care environment.
  11. Responsible and accountable for own work.


Applications must address the 'Qualifications, Knowledge and Requirement' for this role (contained within the attached position description) and are to be submitted online at by 4pm of the closing date. 


For more information, please contact  Shree Shrestha.


Wesley Mission Queensland's Vision is a compassionate, just and inclusive society for all.  WMQ values diversity and employee wellbeing, and fosters an environment that acknowledges the different perspectives and capabilities of our workers. We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity.  We are a preferred employer for older workers.  Successful applicants are expected to abide by the WMQ Code of Conduct.  Relevant criminal record checks will be undertaken on recommended applicant.  To view our Privacy Policy, please click here.  Salary Packaging is available to permanent Staff to potentially enhance remuneration.

Essential Requirements Essential: Must have a current Drivers licence.
Desirable: Experienced in aged care workforce scheduler and experienced in Kronos
Contact Person Shreejana SHRESTHA
Contact Number (07) 3725 6200
Contact Email
Closing Date 10/12/2019
Position Description
Reception and Admistration Officer.pdf Open
Application Guide View Guide
Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.